10 Practical Tips That Will Help You Source the Right Pharmaceutical Machine Supplier in China

4. Proper Documentation and Supportive Information about Every Product

These may include non-disclosure agreement, technical manuals, product data sheet, videos or eBooks.

When you review most product manuals that some pharmaceutical machine suppliers avail to their customers are copied from other companies. This implies that, the information you find in the technical manual will not be helpful.

Cover photo for SaintyCo video on dosator capsule filling machine

A good company must provide their own technical manual for the pharmaceutical machines. Besides, they must use every opportunity available, be it through free eBooks or blogs to educate customers about their products.

This makes troubleshooting machines easy and simple.

In short, do not buy a pharmaceutical machine without proper documentation.

5. Go for a Company with Many Varieties of Pharmaceutical Machines

Buying many pharmaceutical machines and accessories from one supplier is a sure way of building a long-term cooperation. Besides, you will get the best prices in the market.

Series of pharmaceutical machines

For instance, capsule filling machines, capsule sorting machine, gelatin melting tank, tablet press, capsule printing machine, etc. play an integral role in the pharmaceutical industry.

Buying all machines from one manufacturer makes maintenance and troubleshooting faults easier. It saves you the tiresome process of learning about different systems and brands in the market.

It is easier to deal with one brand than 10 or more different machine models.

6. Does the Manufacturer Install the Machine?

This is an important after sales service, especially for large pharmaceutical equipment. Installing and commissioning a pharmaceutical machine by the manufacturer is easier and convenient.

It is during this stage that they will test the machine onsite besides, customizing it for your unique application requirements.

Pharmaceutical machine after installation

Furthermore, they can train operators and technicians on basic maintenance and repair procedures. It is a sure way to reduce unnecessary costly downtimes.

Therefore, if possible, the pharmaceutical machine supplier in China should help you go about this process.

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